Template
Seller release request template
Use this when a Mac shows management traces or when you need written confirmation before a purchase, return, or resale disclosure. Keep the request factual and avoid asking for device-side workarounds.
Hello, I am documenting the Mac associated with this purchase/listing and need written confirmation of its management status. Please confirm in writing that: 1. Any local MDM profile or management configuration associated with this Mac has been released or is not applicable. 2. The Mac is not assigned to your Apple Business Manager / Automated Device Enrollment records, or that the assignment has been released by the appropriate administrator. 3. If you cannot confirm release, please identify the next authorized contact who can verify the device record. I understand that ABM/ADE assignment is server-side and cannot be proven or changed by a local checker. I am requesting written confirmation for purchase, return, resale, or support documentation.